University Advancement (UA) is here to advance the mission of Bucknell University by engaging the Bucknell community. It is only through the support of alumni, parents and friends – by opening doors to career opportunities, engaging others to join the conversation and community, and entrusting us with their philanthropic commitments — that we can further elevate Bucknell as a leader in undergraduate education.

Our team of more than 100 individuals is dedicated to this mission and unified by five values:

• Lead with Integrity
• Embrace a Collaborative and Inclusive Spirit
• Be Open and Receptive
• Nurture Creativity and Innovation
• Foster a Culture of Empowerment and Knowledge

These values also illustrate how we bring, as a division, the University’s strategic plan to life and exercise our commitment to diversity, equity and inclusion on a daily basis.

Bucknell University’s Center for Alumni & Family Engagement is making great advances to our programs, events and staffing model to propel the University forward. We are rolling out the next phase of our reorganization that puts alumni, parents and students first, and draws on the expertise of staff in event planning, relationship building and data-driven decisions to celebrate Bucknell’s past, present and future. Join us by applying for our three open positions!

As part of UA, the Center for Alumni & Family Engagement seeks to create significant relationships between Bucknell and its alumni and parent communities to help secure resources necessary for the University to fulfill its educational mission. The Assistant Director, Volunteer Management and Stewardship is responsible for the overarching leadership, strategy, development and delivery of volunteer management and stewardship across CAFE programs. This position reports to the Executive Director, Center for Alumni & Family Engagement

Job Duties:

• Responsible for the leadership, strategy and delivery of volunteer management, stewardship programs, activities and events.
• Increase connectivity of current volunteers to the University and their volunteer program and educate them on how much the University appreciates their time, talent and treasure.
• Develops the strategy for recruitment and retention of volunteers; Designs and implements training, education, role descriptions and feedback surveys for CAFE volunteers;
• Develops and implements a Volunteer Appreciation Program that recognizes and thanks our volunteers for their contribution to the University.
• Manages oversight of volunteer thank you emails while partnering with the Marketing Strategy and Outreach team.
• Develops the strategy and manages a process which provides our volunteers with thoughtful, intentional and fiscally-responsible gifts.
• Manage related programming and events and partners with the events and coordinators team for logistics such as selection of speakers, venue, menu, registration, marketing, post-event feedback, etc.
• Manages strategy and execution of key programming for key affinity alumni groups.
• Represents CAFE with oversight of the Volunteer Management Process Guidelines in CRM; partners with Event Coordinators to manage the process in CAFE.
• Partners with the Bucknell University Alumni Board (BUAA) to manage and plan and plan the annual Alumni Leaders Forum.
• Creates marketing plans for outlined philanthropy programs including timelines, content, CRM data uploads and processes, fundraising links, web updates in coordination with UA Marketing Strategy and Outreach team and other UA colleagues and campus partners.
• Partners with the BUAA on their annual Alumni Awards selection, recognition and promotion.
• Serves as staff liaison (as needed or assigned) to groups such as special project committees, Alumni Board committees, etc.
• Performs other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree AND two years of proven success in volunteer management in a professional setting OR an equivalent combination of education and relevant experience.
• Two years of proven success in event planning
• Strong interpersonal skills and the ability to communicate effectively and efficiently with co-workers and constituents
• Strong written communication skills and a clear, concise writing style, as well as strong editing, spelling, and grammar skills
• Strong time management and organizational skills with ability to multitask
• Proficiency of Microsoft Word and Excel and Google Workspace
• Demonstrates management of and respect for confidential and sensitive information
• Demonstrates commitment to higher education and philanthropy
• Valid U.S. driver’s license along with the energy and ability to travel including air travel and to major metropolitan areas

Preferred Qualifications:

• Bachelor’s degree

Physical Demands:

• May be necessary to lift and transport up to 25 lbs. for specific event support such as donor/volunteer recognition gifts.

Work Type:

This is a full-time, 12-month, exempt benefits-eligible position based in Lewisburg, PA.