Annual Giving Campus Program Manager – CU Boulder

Posted on 01/19/2022

University of Colorado System

Boulder, CO

Position Description

The central Office of Advancement (Central Advancement) at the University of Colorado System (CU) works closely to support the educational, professional training, public service, research, and healthcare missions of the four CU campuses (Anschutz Medical Campus, Boulder, Colorado Springs, and Denver). Central Advancement works with each campus Advancement office, as well as colleagues employed by the University of Colorado Foundation, to build industry-specific expertise, provide exceptional service, and identify multi-campus resource efficiencies.

Within Central Advancement, Central Annual Giving focuses on building expertise specific to the annual giving industry to provide exceptional service to the campuses and identify multi-campus resource efficiencies. The team champions data-driven decision making, providing each campus with the tools and information needed to understand and address their unique Annual Giving challenges and priorities. The team includes three Campus Program Managers who are embedded within specific campus-based Advancement teams: one at the University of Colorado Colorado Springs, one at the University of Colorado Boulder, and one splitting their time between the University of Colorado Anschutz Medical Campus and the University of Colorado Denver.

The Campus Program Manager for CU Boulder will be located at the University of Colorado Boulder campus.  Their objective will be to secure new, recurring and upgraded gifts under the $25,000 level by closely partnering across central and campus Advancement teams to support identified key performance indicators and by utilizing data to help drive outcomes. As part of a 7-person Central Annual Giving team, the Campus Program Manager supports the design and implementation of strategies by leveraging innovative outreach channels, such as crowdfunding and digital/online.

This position reports to the Director of Annual Giving and is exempt from the State of Colorado Classified Staff system.

About the University of Colorado Boulder:

The University of Colorado Boulder is all about realizing the positive impacts of new knowledge. Established in 1876, we offer diverse programs in a range of academic fields, serve as one of the world’s most dynamic research and innovation hubs, and work closely with communities around the world to positively impact humanity. As Colorado’s flagship public university, CU Boulder takes pride in helping our students, faculty, staff and partners turn new ideas into productive outcomes that change lives.

COVID-19

The University of Colorado has a requirement for COVID-19 vaccinations and full completion of the attestation form within the first 30 days after hire date.  Information regarding this requirement, and exemptions can be found at https://www.cu.edu/vaccine-requirement

Duties & Responsibilities: 

Duties and responsibilities of the position include, but are not limited to:

Cross-Campus Collaboration and Customer Service:

  • Supports the implementation of the agreed-upon baseline of Annual Giving activities that are shared across CU [described within a system-wide Memorandum of Understanding (MOU)]
  • Coordinates outreach with other annual giving programs, such as direct mail and digital appeals
  • Supports the pursuit of each campus’ Annual Giving key performance indicators
  • Supports close partnerships and collaborative processes with CU’s four campuses to maximize the use and efficiency of existing phone and crowdfunding tools, actively responding to requests and concerns
  • Supports the development and distribution of regular reports and presentations to enable the annual giving team and system-wide Advancement leadership to review, monitor, and assess the effectiveness of the phone and crowdfunding programs

Campus Specific:

  • Helps support CU Boulder annual giving projects and outreach to move effectively and efficiently from concept and strategy through execution and analysis
  • Provides information, guidance, and trainings on trends and benchmarks within the crowdfunding and digital giving channels, and works to support annual giving best practices across the CU Boulder campus
  • Supports coordination between CU Boulder and central annual giving partners, including developing collaborative strategies, implementing processes, and coordinating communications efforts, such as calendars, listservs, trainings, and meetings

Crowdfunding Programs and Digital Fundraising Efforts:

  • Develops a campus wide Crowdfunding program, utilizing a proactive approach in identifying campaigns, and supporting their efforts from inception to completion, while utilizing best practices to maximize success.
  • Monitors industry trends associated with digital outreach to establish best practices and maintain industry standards
  • Collaborates with central data, digital engagement, reporting, and gifts management teams to ensure that all relevant processes are being followed
  • Serves as the lead project manager for all CU Boulder Crowdfunding and Digital projects from identification through execution and analysis, including:
    • Creating and maintaining thorough project and process documentation, as well as a comprehensive calendar of campus efforts
    • Actively recruiting projects from campus partners, acting as an advocate for crowdfunding and digital fundraising, and the effectiveness of the fundraising channel
    • Developing and presenting appropriate trainings for campus partners to ensure best practices are followed, maximizing the likelihood of each project’s success
    • Supporting project owners throughout the life of each project, providing guidance, and troubleshooting technical issues in a timely manner
    • Providing regular reports on the progress and outcome of each project, communicating lessons learned and developing best practices

Data and Reporting:

  • Assists central and CU Boulder annual giving teams with data-driven decisions and analysis
  • Collaborates on the development of CU Boulder annual giving key performance indicators
  • Collaborates closely with business intelligence, analytics, and research efforts to support project objectives while operating within resource constraints
  • Requests and manipulates data to provide lists, segments, analysis, and reports to support identified campus projects
  • Ensures the on-time and accurate delivery of data files to internal and external partners

Who we are: System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. This position is located on the Boulder Campus and has the ability to work a hybrid schedule. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

What we offer:

Salary: The anticipated hiring range has been established at $55,600-$57,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Benefits: The University of Colorado offers an excellent benefits package including:

  • Medical: Multiple plan options
  • Dental: Multiple plan options
  • Additional Insurance: Disability, Life, Vision and Wellness
  • Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  • Paid Time Off: Accruals over the year
    • Vacation Days: 22
    • Sick Days: 15
    • Holiday Days: 10
  • Tuition Benefit: System employees have the benefit on all campuses
  • ECO Pass: RTD Bus and light rail service
  • Additional Perks & Programs: Click here to access a few more Perks and Programs

Knowledge, Skills, and Abilities: 

To be successful in this position, candidates will need the following:

  • Knowledge of Annual Giving and fundraising efforts within complex organizations, preferably within a higher education setting
  • Knowledge of and ability to understand data, data trends, and data analysis to create strategies and make decisions
  • Ability to work independently and under pressure, to manage concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness
  • Ability to participate effectively within a multi-faceted, geographically-disperse team
  • Ability to establish and maintain good working relationships with co-workers, supervisors, other University Personnel, and the public
  • Ability to complete thorough and accurate research
  • Ability to appropriately apply relevant information to assigned projects
  • Skilled in the use of Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.)
  • Excellent communication and interpersonal skills
  • Exceptional organizational skills

Qualifications: 

Minimum Requirements

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications.  You must meet all minimum requirements listed at the time of application to be considered for this role.

  • Bachelor’s degree from an accredited institution of higher education or equivalent experience (education requirement may be substituted by professional experience on a year for year basis)
  • Three (3) years’ experience fundraising in a higher education, nonprofit, or medical setting
  • Ability to work occasional nights and weekends

Preferred Qualifications

  • Five (5) years’ experience fundraising in a higher education, nonprofit, or medical setting
  • Two (2) years’ experience utilizing annual giving data to create strategies, goals, and outcomes
  • Experience leading a program or project from concept and strategy to execution and analysis
  • Experience securing buy-in and support from stakeholders
  • Experience in crowdfunding development efforts, including the use of crowdfunding software (CommunityFunded preferred)
  • Experience with complex donor databases, such as Advance, SalesForce, or Blackbaud
  • Advanced degree from an accredited institution of higher education

Special Instructions to Applicants: Review of applications will continue until the position is filled. (OR) For full consideration completed applications must be submitted by {Date}. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.* 

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment. We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected].

To apply for this job please visit cu.taleo.net.